All numbers must be from the same carrier and the same account. Freezing the account prevents the change of carriers on the account. Make sure your service is active and you haven't placed any new service orders or disconnects with your current service provider. Do not cancel existing services until porting is complete. Double-check there are no advanced call control features, for example, Call Hunt, Distinctive Ring, that are enabled on these phone numbers. Mismatched information is the most common cause of errors and can delay your port order. Make sure the account information you give matches exactly what your phone carrier has on record. Validate Information you provide in a porting request. Each port order status is listed in the Status column. To check the status of your port order, in the left navigation of the Microsoft Teams admin center, go to Voice > Phone numbers, and then click Order history. For example, for a North America number, use +1XXXYYYZZZZ format. Billing telephone number (BTN): Your BTN in E.164 format, which requires a + sign to pretend the number.On the Add account information page, complete the following, and then click Next. For example, users, or conferencing or voice features. Numbers assigned to: What the numbers are assigned to.Phone number type: Type of number, such as geographic or toll-free numbers.Country or region: Country or region where you're getting numbers.On the Select location and number type page, specify the following, and then click Next:.After you port your phone numbers to Teams, Microsoft will become your service provider and will bill you for those phone numbers. Click Numbers, and then click Port to start the porting wizard. To create a porting request, go to Voice > Phone numbers.You will benefit from an automated process and a structured wizard with additional guidance. We strongly recommend you use Microsoft Teams admin center to submit your port requests. Here are the essential steps you should take to complete your porting process most efficiently: Place a Port In order: If you already have phone numbers that you would like to transfer to Business Voice, you can bring them with you by porting them from your previous service provider to Microsoft. Because Phone System is a part of Teams, you can turn any PC, Mac, or mobile device into a phone that can use your Business Voice phone number. You can easily transform it into a powerful and flexible phone system by adding Business Voice to your Teams.īusiness voice is a replacement for traditional telephony that allows your employees to have their own phone numbers so that they can receive calls directly. The new digital age is changing the way we work and learn, and Microsoft Teams helps us stay connected by providing one single place for exchanging ideas and collaboration.
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